Life… It’s Worth Hearing!
Dr. Jonell Block Welcomes You!
As a Doctor of Audiology (AuD), she serves the residents of the Greater Spokane Area. Providing unparalleled and uncompromising value and benefit, she’s become the area’s most trusted in-home audiology and hearing aid services provider. She uses her expertise to offer a personable experience and an individualized treatment plan to address your specific hearing needs.
Best of all, you can get Dr. Jonell’s care from the comfort of your home - your hearing place!
Dr. Jonell understands how hearing loss impacts your life day in and day out. She takes a holistic approach to your care and is more than happy to partner with your loved ones and other healthcare providers.
Her mission is to see you take back your life and reclaim the joy sound brings through better hearing!
Restoring the Joy of Hearing Since 2004
Get ready to experience the Audiology Northwest difference!
Hearing is one of your five senses.
So if you’re experiencing hearing loss, you’re actually experiencing a loss in how you experience and perceive life as a whole.
Are you feeling more isolated? More frustrated in social settings? Feeling lost in the conversation around you?
Don’t let hearing loss control your quality of life. With a simple hearing test, we can assess just what’s happening and get you the aid you need to get back to enjoying life.
Or check out our BLOG and dive in to learn more about what hearing loss may look like, why it’s important, what you should look for in an Audiology Care Team, and what you can expect from start to finish!
Let’s Talk
The Audiology NW Difference
Your Experience
At Audiology NW, you will experience a level of personalized care that’ll make all the difference in your journey to better hearing!
Dr. Jonell gives her utmost attention to every step of the process. She takes the time needed to make sure you’re receiving the best care and selecting the ideal hearing device to aid you.
She understands the anxiety hearing loss can cause. So please rest assured, your experience will NEVER include high-pressure sales or gimmicks. Dr. Jonell practices full transparency… and patience!
In-Home Visits
If you or a loved one needs help with your hearing, Dr. Jonell can eliminate the hassle by coming to you.
So stop letting the frustrations of your hearing loss keep you from getting out and living your life now. You can start your journey to a better quality of life from the security and comfort of your own home!
Trust
Your well-being is Dr. Jonell’s priority. This includes your privacy! A “Pollyanna “ at heart, she still values a handshake and takes someone at their word. That’s why she gives you her utmost assurance that your information will always be kept confidential.
Our Services
With expertise, dedication, and compassion, Dr. Jonell aids you through every step of the process. She provides everything you need to succeed with hearing aids.
Complete Audiological Evaluations (Hearing Tests)
Learn more about what you can expect during your first hearing visit.
New Hearing Aids
Repairs and Reprogramming of Your Current Devices
Learn more about what you can expect after you get your hearing device, or if your current device is giving you grief, check out Fed Up with Feedback.
Blog Post coming soon… stay tuned!
Assistive Listening Devices
Blog Post coming soon… stay tuned!
Ear Cleaning and General Ear Care
Counseling and Training for Hearing Loss & Hearing Aids
Blog Post coming soon… stay tuned!
Frequently Asked Questions
Getting Started
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I hear this one a lot! The truth is, hearing loss usually shows up so gradually that you adjust without even noticing. If you're turning the TV up louder than your family likes, asking people to repeat themselves, or finding it exhausting to follow conversation in a noisy restaurant, those are all signs it's worth getting checked. The only way to know for sure is a complete hearing evaluation, and I promise it's nothing to dread.
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It's a lot more like a conversation than a clinical exam. I take 60 to 90 minutes with every new patient because I want to get to know you—your lifestyle, what you're struggling to hear, and what matters most to you—before we ever talk about solutions. We'll do a complete audiological evaluation, go over the results together in plain English, and figure out what makes sense for you. No rushing, and no pressure.
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Nope. You can call or click for a free consultation anytime — no referral needed.
Hearing Aids & Technology
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I hear this one a lot! The truth is, hearing loss usually shows up so gradually that you adjust without even noticing. If you're turning the TV up louder than your family likes, asking people to repeat themselves, or finding it exhausting to follow conversation in a noisy restaurant, those are all signs it's worth getting checked. The only way to know for sure is a complete hearing evaluation, and I promise it's nothing to dread.
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It's a lot more like a conversation than a clinical exam. I take 60 to 90 minutes with every new patient because I want to get to know you—your lifestyle, what you're struggling to hear, and what matters most to you—before we ever talk about solutions. We'll do a complete audiological evaluation, go over the results together in plain English, and figure out what makes sense for you. No rushing, and no pressure.
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Nope. You can call or click for a free consultation anytime — no referral needed.
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Honestly, most people around you won't notice — today's technology is smaller and more discreet than what your parents or grandparents wore. But here's how I really feel about it: the only time you should be embarrassed by your hearing aids is if they're not working. Being able to hear your grandkids, follow a conversation, and stay connected to the people you love matters far more than whether anyone notices your ears.
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I work with several of the top manufacturers, including Starkey, Unitron, Signia, and Phonak. Since I'm not tied to any single brand, I can match you with the technology that actually fits your hearing loss, your budget, and how you live — not just whatever's easiest for me to sell.
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There's no one-size-fits-all answer, and I mean that. I look at your type and degree of hearing loss, your lifestyle, your manual dexterity, the shape of your ear, your comfort with technology, and your budget before I ever make a recommendation. Two people with the same hearing test results can end up with completely different devices, because they're different people living different lives.
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That's exactly why I don't just fit you and send you on your way. You'll have weekly (or as-needed) follow-up appointments through your trial period, and I'll fine-tune the programming as many times as it takes. If something's still not right, we keep working at it — my job isn't done until you're actually succeeding with your hearing aids in real life, not just in my office.
Care, Maintenance & Ongoing Support
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A little regular care goes a long way — things like changing wax filters and wiping down your devices daily can prevent most of the issues people run into. I provide hands-on training and video tutorials for your specific brand and style, so you're never left guessing.
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Bring them in, or if you can't get to me, I can come to you. I handle repairs and reprogramming for your current devices, and if something needs to go back to the manufacturer, I'll coordinate that too.
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I'd love to see you, yes — but not because I'm chasing appointments. Hearing changes over time, and your hearing aids should be adjusted to match. Ongoing counseling, training, and check-ins are part of how I make sure you keep getting the most out of your investment for years to come.
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Absolutely — this is actually one of the things I love most about how I practice. I offer in-home visits, so I can fit and adjust your hearing aids right in the environment where you actually live and listen. Sometimes that tells us more than any office visit could.
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For a lot of follow-up care, yes. Between Bluetooth-connected hearing aids, video calls, and FaceTime, I can often make adjustments and check in with you without you needing to come into the office. It's one more way I try to make good hearing care fit into your life, instead of the other way around.
In-Home & Remote Care
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Costs vary quite a bit depending on the technology level and your specific needs, so I'd rather talk through real numbers with you directly than throw out a generic figure that may not apply. What I can tell you is that I offer full transparency — you'll never feel pressured or unsure about what you're paying for.
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You have options. I accept VISA, MasterCard, and American Express, and I also work with CareCredit, a credit card designed specifically for healthcare expenses. If you need another route, the Northwest Access Fund offers low-interest Assistive Technology Loans, and hearing loss qualifies as a disability for that program. I'm happy to walk you through what makes sense for your situation.
Cost & Financing
Still Have Questions?
That's what I'm here for. Give me a call at 509-994-4395 or request a free consultation — no pressure, no gimmicks, just an honest conversation about your hearing. Life... It's worth hearing!
BLOG
NEWSLETTERS
You've been meaning to get your hearing checked — but you're not quite sure what happens when you walk through the door. At Audiology Northwest, a comprehensive hearing evaluation is a 60-to-90-minute conversation as much as it is a clinical process. Dr. Jonell Block walks you through all seven steps — from the initial case history to the results review — explaining exactly what each test measures, what it feels like, and what it tells us about your hearing. No jargon, no pressure, no surprises. Just honest answers before you even make the appointment.